CLIENTS


We treat every client as our most important, regardless of size or scope. Whatever the type of project, our goal is always that the client loves the end result. When we begin working with a new company or organization, we go into it believing that the first project is just the beginning of a long-term and successful partnership. Creativity makes us who we are, and we believe that a big part of the creative process is to have fun along the way.

To insure the complete success of our clients’ outdoor campaign, Dream's Creation Outdoor goes one step further and guarantees the following services:

Our Guarantee:

  • Post all posters and hoardings within 5 business days of contract start date.*

  • Deliver a completion photo within 5 business days of initial post.

  • Repair display defects, including flagging and illumination, within 2 business days of notification.**

  • Visually inspect each core market & expressway illuminated display at least twice every 28 days and all other displays at least once every 28 days.***

  • Immediately following any major storm activity, the affected area’s inventory will be visually inspected for any related damage.

Our Supporting Commitments:

  • Dream's Creation will provide an acceptable adjustment for all units not installed within guaranteed date.

  • Client will be notified in the event the materials are not available 7-10 days prior to contract start date.

  • Client will be contacted and informed of display defects and repair status.


    Condition

    * Materials must arrive at facility 5 business days prior to contract start date. Installation will not be scheduled until all materials arrive.  If weather conditions prohibit installation in 5 days, Dream's Creation will notify the client.

    ** Includes items in our control, such as replacing lamps.

    *** The actual number of inspections per display will be much higher. We will continue to have staff visually inspecting our advertising displays daily.

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